Policies and Procedures
To ensure you receive full benefit of your treatment we request that you arrive at least 10 minutes prior to your appointment. If you arrive 15 minutes late to your appointment it will be the discretion of the laser technician to commence treatment or reschedule your appointment to a later date.
booking fees / gift vouchers / cancellations / non attendance policy
SMS and email messages will be sent three days prior to confirm your appointment. You will be asked to reply via SMS your attendance of your scheduled appointment. Circumstances can arise that you are unable to keep your appointment. Please contact the clinic as soon as possible on 55605 605 and leave a message if unattended.
Please advise 24 hours or more to cancel or reschedule your appointment. Otherwise the following will apply.
If you cancel or reschedule less than 24 hours notice and have made a deposit, your deposit will be forfeited.
Non attendance to your appointment will automatically forfeit any deposit made and any future appointments will attract a $50 deposit. A deposit will be required to secure that appointment.
If you are using a gift voucher, 50% of the voucher will be charged if you are a no show to your appointment.
Treatments one hour or more require a $50 deposit eg. legs and torso treatments and skin rejuvenation treatments.
A deposit is a credit towards the total amount due for your appointment. To secure your appointment a deposit in the form of cash, bank deposit or eftpos is welcome.
Do not mix! For the safety of others, yourself and your children, they are not permitted to enter the treatment room where laser treatments are performed.
For small children especially, please arrange childcare whilst you attend your appointment. Your appointment will be rescheduled if small children are in attendance.
children and laser
At Perfect Image Laser there are no consultation fees for laser hair removal.
what should I expect at my first appointment?
At your first appointment a thorough consultation explaining laser hair removal and its benefits. Completion of consultation forms, digital skin analysis and patch test of the area are performed. In the event you are not treated on the day of your appointment we will schedule your next appointment seven day after your patch test.
Please arrive unshaven at your first appointment for a proper assessment of the area and the hair.
arrive shaven or unshaven to my first appointment?
waxing and tweezing a problem when having laser treatments?
Yes, the method of waxing and tweezing must not have been performed for at least 4 to 6 weeks prior to commencing laser treatments.
how long do my appointments take?
Allow approximately 60 minutes for your first appointment. Depending on the area to be treated consecutive treatments can take as little as 15 minutes or even upto 2 hours for large areas eg. legs or torso.
rushed for time?
Click on the icon below to download and save the Consultation Form to your computer. Print the document then complete this form as best you can and bring it along to your first appointment or email the form to firstname.lastname@example.org